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Welcome to Redlands! Beyond its many amenities, our community has much to offer. The SBDO County government is here to provide services that will enhance your quality of life. The following checklist will assist you during your transition.

Set up Utilities

  • Consumer Affairs Internet Service Providers

  • Electricity - Southern California Edison is committed to providing our customers with reliable, high-quality service. If you are new to the Southern California area and need to apply for new service, you can use this safe and secure request form to start your new service account. You can also call our 24-hour Customer Service line at 1-800-655-4555. Online Forms

  • Waste Management - City of Redlands 909.798.7516 customer service & billing. Water and sewer after hours emergencies call 909.798.7681. Office: 35 Cajon Street Suite 15-B

  • Water - More than 75,000 residents in Redlands, Mentone, parts of Crafton Hills and San Timoteo Canyon, and a small part of San Bernardino depend on Redlands Municipal Utilities & Engineering Department to provide water service to their homes and businesses. By supplying a blend of local groundwater, local surface water, and imported water from the State Water Project, Redlands Municipal Utilities & Engineering Department is able to meet the daily demands of these customers. Call 909-798-7698 to see who is your water provider. East Redlands water provider is Western Heights Water: 909.790.1901

  • Gas - The Gas Company 800.427.2200 or online

  • Sewers - Sewer Backup / Stoppage (Business or Residential) 909.798.7516

Residential Services


  • Update your vehicle information - California Department of Motor Vehicles Purchase California plates and your new state vehicle registration, update your drivers license - 1659 W Lugonia Ave (800) 777-0133. Some transactions can be carried out on-line

  • License your dogs - If you reside inside the City limits and own a dog, you must secure a City dog license for your pet. Your dog is required by law to be licensed by four (4) months of age. You must obtain a State approved rabies vaccination for your dog that must be administered by a licensed veterinarian. The vet will provide you with a rabies certificate. This certificate must be presented to the City Treasurer’s office as proof of vaccination when you purchase your dog’s license. The City Treasurer’s Office is located at 35 Cajon St., Suite 15B, and can be reached by calling 798-7544. This first vaccination will be good for a 12-month period. The license will also be good for one year. When the dog is re-vaccinated, the vaccine will protect your pet for a three-year period but a City license must be purchased yearly. The license fee for a one year period is $23. If your pet has been surgically altered (spayed or neutered) your license fee will be $16. You must show proof of this surgery with a certificate of sterilization. Your rabies vaccination protects your pet against the deadly rabies virus. The State of California is still considered a rabies state. The City of Redlands has had ten (10) bats test positive in a three-year period. This is reason enough to abide by vaccination laws. Your City license assists in providing proof of vaccination and is a great way for shelter staff to identify your animal should your dog be impounded. Shelter staff will be able to trace the license number directly to you and will be able to notify you immediately that your dog has been picked up. You then can be reunited with your animal quickly.

  • Redlands Schools - Click here for all schools in Redlands

  • Register to vote - Registration forms are available at most post offices, libraries, or an on-line voter registration request form is available at the Secretary of State's web-site

  • Change your address at the Post Office - Locations & hours

  • Get your Library card - A.K. Smiley Public Library- 125 W. Vine Street 909-798-7565

Cleaning & Storage

  • ULTIMATE Carpet Care - ULTIMATE Carpet Care will accommodate you with flexible scheduling, and friendly professional service every time. We use a special DEEP cleaning method with our high powered truck mounted system. The Same cleaning method that is recommended by your carpet manufacturer’s warranty. Ask about our special FREE room cleaning.