Terms and Conditions

Terms and Conditions

These are the official terms of use for all websites, social media pages and any other online platform owned and/or operated by or on behalf of All About Redlands® (collectively, the “Website”). The content available on the Website is provided to you by partners of All About Redlands, and our respective parent companies, subsidiaries, affiliates, licensors and contractors (collectively, “Company,” “us”, “our”, “we”) subject to the following Terms and Conditions.

We reserve the right to update or modify these Terms and Conditions at any time. When changes are made, we will make the revised version available on this webpage and will update the “Last Updated” date below. For this reason, we encourage you to review these Terms and Conditions whenever you purchase a plan from or otherwise use the Website. By using our Website, you agree to be bound by the Terms and Conditions posted on the Website at the time of your access.

If you are a partner, you also agree to our Terms and Conditions.

Your Representations and Warranties

You represent and warrant the following: (i) you are above the legal age of majority in your jurisdiction of residence; (ii) you have not previously been suspended or removed from this Website; (iii) you will provide us with true, accurate, current and complete information if you register for an account; and (iv) you have capacity and authority to enter into these Terms and Conditions and, in doing so, will not violate any other agreement to which you are a party.

User Content

From time to time, you and other users of this Website may have an opportunity to post to this Website (including, without limitation, questions posted to the Support Chat) certain ideas, concepts, information, data, text, photographs, graphics, videos, music, sound, sound clips, messages, questions, comments, advertising and other promotional materials or events, facts, advice, tips, opinions and other material (collectively, “User Content”). If you choose to submit any User Content on this Website or any feature contained on the Website, it will be deemed non-proprietary and non-confidential and may be used by us, our affiliates or others without restriction. We are not responsible for any user’s misuse or misappropriation of any User Content that you post on this Website.

By submitting, sending, posting, uploading, modifying or otherwise providing information, questions, material, or any other communication to us, the Website or any feature contained on the Website, including User Content, whether solicited or unsolicited, you grant us and our affiliates the royalty-free, fully paid, unrestricted, worldwide, perpetual, irrevocable, non-exclusive, fully transferable, assignable, sub-licensable right and license to use, copy, reduce, modify, adapt, publish, translate, create derivative works from, improve, distribute, commercialize, perform or display such User Content (in whole or in part), and to incorporate it in other works in/of any form, media, or technology now known or later developed for any purpose, including, without limitation, advertising and promotional purposes, reproduction, transmission, publication, broadcast and posting without any further consent by you or notice, credit and/or compensation to you or any third parties. We and our affiliates also have the right but not the obligation, to use your business name (and real name, image, likeness or other identifying information, if provided in connection with User Content), city and state in connection with any broadcast, print, online or other use or publication of your User Content.

By submitting any User Content to us, the Website or any feature contained on the Website, you further represent and warrant that you own or otherwise control any and all rights in and to the User Content and that our public posting and use of that User Content will not infringe or violate the rights of any third party in any manner, including without limitation any privacy rights, publicity rights, copyrights, contract rights or any other intellectual property or proprietary rights.

Intellectual Property and Trademark Rights

This Website and all of its contents including but not limited to articles and other text, photographs, images, illustrations, graphics, video material, audio material (including musical compositions and sound recordings), software, logos, trademarks, tradenames, titles, characters, names, graphics and button icons, excluding User Content (collectively, “Proprietary Material”), are protected by copyright, trademark and other laws of the United States, as well as international convention and the laws of other countries. The Proprietary Material is owned or controlled by us or by other parties that have provided rights thereto to us.

Without limitation, modification of the materials appearing on this Website or use of such materials for any purpose is a violation of our copyright and other proprietary rights.

Except as otherwise provided in these Terms and Conditions or with our express prior written permission, you may not, and agree that you will not, use, publish, reproduce, display, publicly perform, create derivative works from, reverse engineer or decompile, disassemble, distribute, license, transfer, sell, copy, post, enter into a database, upload, transmit or modify the Proprietary Material or any portion thereof, for any purpose or by any means, methods, or process now known or later developed.

Claims Regarding Copyright Infringement

Notice

If you are a copyright owner or an agent thereof and believe that any User Content or other content on this Website infringes upon your copyright(s), you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

1. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
2. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which should be disabled, and information reasonably sufficient to permit us to locate the material;
3. Information reasonably sufficient to permit us to contact you, such as your name, address, telephone number, and, if available, your e-mail address;
4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
5. A statement, under penalty of perjury, that the information in the above notification is accurate and that you are, or are authorized to act on behalf of, the owner of an exclusive right that is allegedly infringed; and
6. A physical or electronic signature of the owner or an agent authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Our designated Copyright Agent to receive notifications of claimed infringement is:

DMCA Agent c/o All About Redlands

Legal Department

14 North Fifth Street

Redlands, California 92373

Email: customerservice@aboutredlands.com

For clarity, only DMCA notices should go to the Copyright Agent listed above. Any feedback, comments, requests for technical support, and other communications should be directed to our customer service department. You acknowledge that if you fail to comply with each of the notice requirements set forth above, your DMCA notice may not be valid.

After receiving a notification of infringement, we will process and investigate the claim and take appropriate actions under the DMCA and other applicable intellectual property laws. Upon receipt of notices complying or substantially complying with the DMCA, we will act expeditiously to remove or disable access to (i) any material claimed to be infringing or claimed to be the subject of infringing activity, and (ii) any reference or link to material or activity that is claimed to be infringing. We will take reasonable steps to promptly notify the user that we have removed or disabled access to such material.

DISCLAIMER

WE (INCLUDING OUR PARENT AND AFFILIATE COMPANIES, SUBSIDIARIES, AFFILIATES, THIRD PARTY CONTENT PROVIDERS, MERCHANTS, CONTRACTORS, LICENSORS, AND OUR AND THEIR RESPECTIVE DIRECTORS, OFFICERS, MEMBERS, MANAGERS AND EMPLOYEES (COLLECTIVELY, THE “RELATED PARTIES”)) PROVIDE THE WEBSITE, PRODUCTS, AND CONTENTS OF THE WEBSITE ON AN “AS-IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR RELATED PARTIES DISCLAIM ALL SUCH REPRESENTATIONS AND WARRANTIES INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

WE AND OUR RELATED PARTIES DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE WEBSITE IS ACCURATE, COMPLETE OR CURRENT. FURTHER, NEITHER WE NOR OUR RELATED PARTIES HAVE ANY OBLIGATION TO VERIFY THE IDENTITY OF ANY PERSON SUBSCRIBING TO OR USING THIS WEBSITE. THEREFORE, WE DECLINE ALL LIABILITY WHATSOEVER FOR IDENTITY THEFT OR ANY MISUSE OF YOUR IDENTITY OR INFORMATION.

Questions? Contact us!

Email: customerservice@aboutredlands.com

To Reach us by phone:

909.721.1399

Mon-Fri 9AM-5PM Pacific Time

Effective date: October 1, 2024